Versions Compared

Old Version 36

changes.mady.by.user Andy R. Andersen

Saved on

compared with

New Version Current

changes.mady.by.user Andy R. Andersen

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Aura - Title
color#002d72
textAlignleft
fontSize28
lineHeight28
cloudTextDemo Title
tagh1
fontWeightbold
Working Remotely

Aura - Divider
serializedStyles{"alignment":{"horizontal":"start"},"icon":{"name":"faPaperPlane","color":"#333","size":24},"text":{"color":"#333","fontSize":14,"textAlign":"left","fontWeight":"bold","text":"Aura Divider"},"border":{"top":false,"right":false,"bottom":true,"left":false,"color":"#002d72","style":"solid","width":2},"size":{}}
typeregular

Info
iconfalse
Overview

More and more we have a need for continuing our work outside of the office.

 

Here is a collection of useful

tip sheets

content and tips to facilitate working remotely.

Expand
titleGuidelines to protect NYSERDA's data when working remotely

Staff must access NYSERDA documents via:

  • The Virtual Machine (VM) client: The VM is running in the data center and is secure. No data lands on the user’s home system.
  • Office Online through a web browser: In this case, the documents never land on the user’s home system and the session is encrypted.
  • NYSERDA Laptop:  Staff may work directly on the laptop as all NYSERDA mobile devices are encrypted and require a suitable user id and password
Warning
iconfalse

Staff MUST NOT:

  • Save NYSERDA documents to a personal computer or device
  • Work on NYSERDA documents using desktop applications (such as Excel, PowerPoint, Word, etc.)

In either case, NYSERDA data will be on a personal device, outside of NYSERDA's protected network and will expose your personal device to FOIL requirements.

Warning
iconfalse

If you need assistance while working remotely, please email [email protected] or call 518-862-1090 x4357 (HELP). If you are logged into your VM, Submit a Service Desk ticket.


UI Expand
titleAll-Staff Webinar (3/26)

Tutorial
  •  Tutorial Videos (updated 3/26)
UI Expand
titleGetting Started
your computer from home
: Configure SecureAuth Authenticate
NYSERDA
a thin client

WebEx

I want to...

Activate my WebEx Account:

Understand when I should set up a WebEx Meeting or Webex Event:

Set up a WebEx Meeting:

Set up a WebEx Event:

Be a Great Host/Participant:

Additional WebEx Information

UI Expand
title
  • WebEx: Alternate numbers for dial-in
    • WebEx: Install the iPhone Appv
    Handy Tips
    the default application in Windows 10
    Chromebooks
    UI Expand
    titleChromebook Support

    If you still need assistance with working remotely, please feel free to email [email protected],

    call 518-862-1090 ext. 4357 (HELP)

    or submit a Service Desk Ticket! (you must be logged in to use this link)


    HTML
    <style type="text/css">
#title-text { display: none;}
</style>