Overview

This software is required for connecting to your NYSERDA Virtual machine from a computer other than the one at your desk.  It can be installed on your personally owned machine to enable you to securely connect to your NYSERDA desktop while out of the office.

Process

From your PC/Laptop go to: https://desktop.nyserda.ny.gov/ and click on the "Install VMWare Horizon Client icon.

Choose the appropriate software installation for your computer's operating system and click on "Go to Downloads". If you are not sure which operating system version you are running you can find instructions here.

Use all the default install options to complete the software installation.

Open the SecureAuth application on your phone; if you do not have this installed please review this page.  This generates the passcode required in the first step of logging on.

Double click on the VMWareVerizon Client icon on your computer 

Click the New Server Icon and you will be prompted with a box asking for the name of the Connection Server (see below) 

Enter the following:  desktop.nyserda.ny.gov and then Click "Connect"

You will be prompted to enter your SecureAuthRADIUS user name and passcode enter your user name as you normally would, then enter the six digit number being generated by the SecureAuth application from your phone

If done correctly you will be prompted for your password, the one you use daily to logon to NYSERDA, the domain should auto populate to "NYSERDA"

You will then select the VM pool to which you have been assigned by double clicking on the icon. If you are a PC user you will only see "NYSERDA Visitors and Conference Rooms" If you're a VM user, you can connect to your normally assigned virtual machine.

Now you can view your desktop from home as if you were in the office, your archives and Outlook are all accessible as are the printers at NYSERDA, the drives assigned to you and so on.