Access the Service Desk application from the NYSERDA Launch Page.

Select the Share Data with External Parties option under the IT Support side-tab.

Update the Raise this request on behalf of field if an alternate member of your team should be the primary contact for the request.

Select the Priority of the request.

Enter a Due Date when the new site or , site component, library, list or Permission Group should be implemented.

Include a brief summary or title for the request in the Summary field.

Enter in as detailed a detailed description as is necessary to adequately outline all of the request, referencing the Outlined Requirements defined previouslyyour needed requirements. These requirements can also be document in a Word or Excel file and attached to the ticket.

Include any attachments as needed.

Click the Create button to submit your request.