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Appliance Upgrade Program: Contractor Application
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Info
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Introduction Placeholder

The Contractor Application process contains seven (7) separate steps. Review the information in the blue box at the top of the page. It provides high-level guidance and requirements that you may need to complete each step.

  • Fields marked with a red asterisk ( * ) are required and must be completed before you can move on to the next step. 
  • Fields with thesymbol contain helpful field guidance and instructions that appear as tooltips when hovering your cursor over the symbol. The information in these tooltips ensures you provide the correct information. Not all fields contain this symbol.
  • Clicking Continue at the bottom of any page will save your progress (if all required fields have been completed) if you cannot complete the application in one sitting or if you navigate to a previous page to edit.

Getting Started:

After completing and saving the second step of the application, you will receive an email with a link to your application. The application saves as you progress to each page. If you need to exit your application, you may return to it by using the link in the email.

What you'll need:

During the application, you'll be asked to provide the following: Certifications/Licenses (if applicable), Customer References, and a Management Plan.

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titleAccess Application
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titleAccess Application


Info
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Page introduction

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UI Step

Contractor navigates to the Appliance Upgrade Program Contractor Application.

UI Step

Choose the Appliance Upgrade Program option from the Program Family drop-down. 

UI Step

Select the appropriate program from the second drop-down. If only one program option is available, leave the drop-down with the default option.

UI Step

Click Continue to advance to the next step in the application. Access the Step 1 tab on this page to review the instructions for the next step.

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titleStep 1
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titleCompany Information


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For the first field, per the guidance in the blue information box at the top of the page, select Yes if your organization meets the requirements outlined therein, otherwise select No.

Tip
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An organization is in Good Standing is not subject to any corrective action plans or other disciplinary procedures in that network.

UI Step

Complete all required fields marked with a red asterisk (*).

UI Step

Check the correct boxe(s) if your organization is MBE, WBE, and/or SDVOBE. If any of these boxes are checked, additional fields will appear below this field that may be required.

UI Step

Select Tax Identification Type. 

Warning
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Do not submit a Social Security Number to NYSERDA on this form if Social Security Number is selected for the Tax Identification Type. 

UI Step

Click Continue to advance to the next step in the application. Access the Step 2 tab on this page to review the instructions for the next step.

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titleStep 2
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titleContact Information


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Complete the Contact Information section to add your organizations contacts to the application. Once the Contact Information section is complete, the contractor should expect the following email communication including the hyperlink to resume to your application.

Expand
titleAppliance Upgrade Program – Application Number #00000 Incomplete

Dear [User Name]

Re: Application #00000

You recently started an application to become a NYSERDA Participating Consultant/Service Provider for the Appliance Upgrade Program but did not finalize and complete it. You may resume your application online, your reference # is 00000.

Please note that this email does not commit NYSERDA to approving you as an Appliance Upgrade Participating Consultant/Service Provider

Please contact products@nyserda.ny.gov if you have any questions.

Thank you,

NYSERDA

Do not reply to this email. This inbox is not monitored.

Please ensure the business information entered matches your W-9.

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UI Step

Complete the contact information for the Project Manager, Accounts Receivable, and Authorized Signatory section.

Tip
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Clicking the checkboxes at the top of the Accounts Receivable and Authorized Signatory sections will copy the project manager contact information into those sections in the system. Only check one or both of those checkboxes if the project manager also serves as the Accounts Receivable and/or Authorized Signatory contacts.

UI Step

Before you can move onto the next step, at least one (1) staff member in your organization with at least one (1) Certification, Accreditation, or License must be added to the Staffing Information section.

Click Add a Staff Member and complete all required fields in the modal window that opens. Select at least one (1) of the certifications, accreditations, or licenses held by the staff member and click Save Changes.

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titlescreenshot

UI Step

Click Continue to advance to the next step in the application. Access the Step 3 tab on this page to review the instructions for the next step.

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titleStep 3
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titleQualifications


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Step 3 of the application requests Qualification information regarding the systems your organization services and the geographical regions your organization supports.

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Under Building Systems Select Select the systems, grouped by category, that you service in the Building Systems section. Use the Other Systems field to document systems you service that are not currently listed in this section.

UI Step

Scroll down to the Geographic Coverage section and click the Add a Region hyperlink to add a new region. A modal window will open.

UI Step

Click Save Changes once the required fields are completeOn the modal window, complete all required fields for the new region then click Save Changes to add the region and return to the application.

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titlescreenshot

UI Step

Click Continue to advance to the next step in the application. Access the Step 4 tab on this page to review the instructions for the next step.

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titleReferences


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Provide two references for past project work.

If you selected Existing Qualified Contractor, you may click Continue at the bottom to skip this page.

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Fill out the required fields with a red asterisk ( * ) for the two Residential References.

UI Step

Click Continue to advance to the next step in the application. Access the Step 5 tab on this page to review the instructions for the next step.

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titleStep 5
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titleCertification


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Review all the required questions and select an answer for each.

UI Step

Review the Terms and Conditions document by clicking on the hyperlink and Click the checkbox once the document is reviewed.

Tip
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The checkbox will only be clickable once the documents are downloaded and reviewed.

UI Step

Then provide signature for the terms and conditions Electronically or Printing and signing by hand.

Expand
titleElectronic Signature Instructions
  1. Click Click here to Provide Electronic Signature.
  2. Click Sign to provide signature under the date.
  3. Click Sign to provide signature under the date.
  4. Click Finish.
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titleHand Signed Signature Instructions
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Click Print to print the application from your browser and sign the document.
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titlescreenshot

UI Step

Scan or take a photo of the signed application.

UI Step

Upload the signed application to the Paperwork Record (Step 7).

UI Step

Click Continue to advance to the next step in the application. Access the Step 6 tab on this page to review the instructions for the next step.

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Documents

To complete the application, upload the following required documents. If you have other documents to support your application, you can upload them in the Other Documents section. Note the limit for files in 25MB.

Supported File Types

Include: CSV, DOC, DOCX, gif, jpeg, jpg, PDF, png, PPS, PPSX, PPT, PPTX, TIF, TXT, XLS, XLSX, ZIP, xlsm, kml.

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To complete the application, click Choose File to upload the following required documents:

  • Signed Application
  • Certificate of Insurance
  • Certifications / Licenses
Tip
iconfalse

Under Required Documents you will only see Signed Application if you selected Appliance Installer for the Service Provider Category in Step 1.

UI Step

Under Optional Documents click Add Another Document to Upload relevant documents such as:

  • Team Member Resume
  • Additional Team Member Resume
  • Supplemental Customer Reference Documents
  • Any Additional Relevant Documents
Tip
iconfalse

Under Optional Documents the document names will be prefilled. You can edit the names to match the uploaded document.

UI Step

Click Continue to advance to the next step in the application. Access the Step 7 tab on this page to review the instructions for the next step.

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titleSubmission Confirmation


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UI Step

Once you have reviewed the application and ready to submit, click Submit.

Tip
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You can return to any step of the application to edit/review by clicking on the circle check mark icon (make this an image) at the top right.

UI Step

Once you click Submit, the window will update with the Your application has been submitted successfully prompt. Access the Next Steps tab on this page to review the instructions for the next step.

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titleNext Steps
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titleSubmission Verification
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iconfalse

Once you submit the Project Application, you should expect the following communication via email:

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titleNYSERDA Appliance Upgrade Program – 00000 - Recieved

Dear [User Name]
 
Re: Application #00000 

Thank you for applying for [Legal Business Name] to participate in NYSERDA’s Appliance Upgrade Program. We have received your application and will review it within five business days. We will notify you by email when your application has been approved or if we require additional information.  

Thank you, 
 
The NYSERDA Appliance Upgrade Program Team 
1-866-NYSERDA 
IRARetail@nyserda.ny.gov 

UI Expand
titleDocument Rejection
Info
iconfalse

Once you submit the Project Application, NYSERDA staff will review and approve all required documents submitted. If any document(s) do not meet the requirements, the document(s) status will be set to Rejected and you are expected to upload the revised document(s).

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