Important Notice

The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.

Click the hyperlinks below to navigate to specific topics related to your role:


Implementation Contractors (CLEAResult)Implementation Contractors (TRC)Single Family (Empower+) ContractorsSingle Family (EmPower+) Program StaffRegional Clean Energy Hubs & Hubs TeamAUP ContractorsParticipating RetailersRetailer & Contractor Recruitment Consultants
Register to MyEnergy
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Login to MyEnergy
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Modify My Profile
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Request Support in My Energy
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Search for a Hub
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Open MyEnergy home page and click Learn About All-Electric Homes.

Register to MyEnergy

Navigate to MyEnergy and select Login/Register.

Click Need to Register?

Enter your Contact Information and click Next.

If you have previously registered for an account through the old portal, a Welcome Back! message will appear prompting you to Log in or reset your password. If you have forgotten your password and need to reset it, click Forgot Password. 

When resetting your password, another window will open to enter in your Username. Once you request a password reset, you will receive instructions through email to complete the password reset.

If you forgot your username, it can be reset on the main Login/Register page.

If your account is not a duplicate, a message will appear stating you have successfully registered for an account. When you receive an email from the system containing your registration details, registration is complete.

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Login to MyEnergy

Navigate to MyEnergy and select Login/Register.

Enter your MyEnergy username and password and click Log In.

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Modify My Profile

If there are missing information in your profile, an Error message will appear on your home page, click Navigate To My Profile to update those information. 

Once logged in, click the arrow to the right of your name and select My Profile from the drop-down menu.

On your profile page, click Edit.

Complete or update your contact information. When you have made all needed changes, click Save to update your system profile.

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Request Support

Where does my Request for Support go?

The routing of each Support Type varies based on the audience submitting questions. The following showcases which questions will be routed to

  • Application Support -> Routes to TRC
  • Whole Home Project -> Routes to CLEAResult
  • Appliance Support -> Routes to TRC
  • General Process Support -> Routes to TRC
  • Other -> Routes to TRC (May get reassigned to CLEAResult)
  • All Support Types require an Application Number OR Enrollment Number except for Other
Navigate to MyEnergy Home Page and select Support.

Request support through Email:

  • Update subject with high level description of your inquiry followed by supporting details to assist in mitigation strategy.

  • Application and Enrollment number can be found within the My Projects tab.

Request support through Call Us:

  • When possible, have your contact information and/or application number on file available to assist the agent in locating your records

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Search for a Hub

Navigate to MyEnergy and scroll down to the Find a Local Clean Energy Hub and click Find my Local Hub .

View the full list of Clean Energy Hubs or select your county from the Drop-Down box.

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MyEnergy Home