Open VMWare Horizon Client.

If you are connecting to the VMWare Horizon Client for the first time, click Add Server and enter in clouddesktop.nyserda.ny.gov.

Next, double click the clouddesktop.nyserda.ny.gov server to connect.

Once selected an internet browser window will open. Enter your NYSERDA network Username and Password and click on the grey Submit button.

Choose which method you would like to use for your one-time Security code. Once you’ve selected the option best suited for you click on the blue Submit button.

1. Time-based Passcode – SecureAuth OTP Mobile App. – This option allows you to use the SecureAuth Passcode application if you have it configured.
2. SMS/Text – This option will send a text message to your NYSERDA-issued cell phone.
3. Email XXXXX@nyserda.ny.gov – This option will send a one-time code to your NYSERDA email.

Enter in the One-Time code that you were sent and then click on the blue Submit button.

Check the box next to Always allow mydesktop.nyserda.ny.gov to open links of this type in the associated app and then Click the Open VMWare Horizon Client button.

Select your VM desktop group. For most users, this will be the Windows 10 Dynamic group.

Click OK to the NYSERDA notice of Terms of Use Agreement.

Log in with your NYSERDA Credentials and click the icon to fully launch your VM.