Important Notice
The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team
and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.
Welcome to the Service Desk Knowledge Base
The Service Desk Knowledge Base is a repository of tips, tricks and self-service guides to enable the entire NYSERDA community to use the IT resources available to them as well as enable those users to solve some of their own issues and get back to doing their important work! If you need assistance you can contact the Service Desk at xHELP (x4357) or use the Submit a Service Desk Ticket button below.
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