The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.
VMWare: Connect to your Virtual Machine from a Browser
First, navigate to https://clouddesktop.nyserda.ny.gov. IT recommends using an incognito/Private Microsoft Edge browser window.
Click VMWare Horizon HTML Access. Enter in your NYSERDA login name (not your email address) and your NYSERDA password.
Choose which method you would like to use for your one-time Security code. Once you’ve selected the option, click on the blue Submit button.
- Time-based Passcode – SecureAuth OTP Mobile App: This option allows you to use the SecureAuth Passcode application if you have it configured.
- SMS/Text: This option will send a text message to your NYSERDA issued cell phone.
- Email XXXXX@nyserda.ny.gov: This option will send a one time code to your NYSERDA email.
Enter in the One-Time code that you were sent and then click on the blue Submit button.
Check the box next to Always allow clouddesktop.nyserda.ny.gov to open links of this type in the associated app and then click the Open VMWare Horizon Client button.
Select your VM desktop group. For most users this will be the Windows 10 Dynamic group.
Click OK to the NYSERDA notice of Terms of Use Agreement.
Log in with your NYSERDA Credentials and click the arrow icon to fully launch your VM.