Important Notice

The content in this space is currently being migrated to the cloud. Any content edits must be made by a Knowledge Base admin until migration is complete.
To request content edits, please submit a request to the Strategic Operations Training Team and include the page URL and details on required edits.
A member of the Strategic Operations Training Team will reach out for clarity if needed.

Outlook: White List Junk Email

Go to junk folder and locate email that you want to move to your inbox.

Right click the email and select Junk E-mail Options.

Click on Safe Senders then click Add…

  • Add in the email address from which the ‘junk email’ was sent from.
  • In this case the junk email address was samgindoff@gmail.com

 

Add the email under safe senders and click apply then ok.

 

Go back to Junk email folder --> right click on the email again --> Junk --> click not junk. 

 

Finish with clicking ok.