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NY Home Energy Portal Overview

Introduction Placeholder


My Profile


My Profile Tab

This tab allows the contractor to update the following:

  • Name
  • Email Address
  • Phone number
  • Email subscribtion (it will automatically activate) can be added or unsubscribed.

Email Subscribtion

Contractors can subscribe and un-subscribe to an email by clicking on the check box, it will automatically activate the subscribtion.

Save Changes

Click the Save button to save any changes/updates made under your profile.


Placeholder

EmPower+ Enrollments come directly from Combined Residential Applications submitted in NYSERDA's Salesforce Partner Portal. For EmPower+ Enrollments, the process begins with searching for existing enrollments.

REA Enrollments must be manually created before they can be located in the system. Participating Contractins can search for existing enrollments that have already been created in the NY Home Energy Portal.

Search Bar


  • Search bar will allow you to search for enrollments by account number, enrollment number, or installation address.
  • No Matches Found text will display if you type any false information in the search bar
  • Suggest to use it when you know the exact enrollment you want to work on
  • Any value you put in the gerenal search will be searching anywhere in the perimeter that include the words
  • first search with account number (not a contain, unless we add an * then it will be a contain otherwise it will be exact search)
  • if account number doesn't respond, then use customer name or premise address

Note about the Double-Dip report being the only one accessible to Participating Contractors

Guidance on how to access and read the report.

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