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Phones: Call Forwarding on Your Desk Phone
From your desk phone, press the button corresponding to the CFwdAll (call forwarding) option.
Enter in the ten-digit phone number or four-digit NYSERDA extension you want to forward your line to, making sure for external numbers to enter 81+areacode.
Once the forwarding is complete the number will appear at the bottom left of the phone screen.
To undo the call forwarding, press the button corresponding to the CFwdAll (call forwarding) option.