Introduction

The Combined Residential Application is intended to streamline the application process while broadening the scope of services approved Applicants are eligible for. The application can be accessed by navigating to nyserda.ny.gov/ahp-empower. Applicants can access and complete the application online (an Application Portal Account is required) or print, sign and mail in a paper application.

Applicants can receive assistance from Participating Contractors and/or Community Organizations when completing an application.

The materials below provide additional resource and materials to help CEAs who are assisting Applicants when completing and submitting a Combined Residential EmPower/AHP Application. When assisting Applicants, refer to the Submitting a Combined Residential Application tab to help walk them through the process. Additionally, applicants can be provided the following link which will allow them to access related material specific to their needs: https://knowledge.nyserda.ny.gov/pages/viewpage.action?pageId=81855384






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The instructions on this page can only be completed by existing contractors who have been assigned the Manage Users  Tab permission. This permission set must be set either by a NYSERDA employee or an existing contractor in your organization that has previously been granted this access. If you have access to this permission set you will have access to the Manage Users tab after logging into the Large Scale Renewables Salesforce Portal.



Log into the Salesforce Application Portal.


Click on the Manage Users tab.

This tab will only appear for Portal users who have previously been granted Admin access.




Click the Add A New User option. A modal window will open.



Enter the new users First Name, Last Name and Email Address. If this new user should also have access to the Salesforce Portal as an Admin user, check the Admin box.

If your organization currently has other members listed as Contacts in the Salesforce Application Portal that are not set up as Portal users, the Please select an existing contact to create new user section of the modal window will contain a drop-down with a list of all Portal contacts. If the user you want to add appears on this drop-down list, you can select their name. This will auto-populate all fields on the modal window except the Admin box.




When you have completed the form, click Save Changes to add the new user for Portal access.





The instructional materials below are intended to provide guidance for Participating Contractors who will be submitting a Combined Residential Application online on behalf of the Applicant.




EmPower/AHP Home



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