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  1. Go to the settings app on your phone
  2. Scroll to the passwords and accounts icon

       3. Click on the NYSERDA account to access it


    4. Press Re-Enter Password in order to begin authentication process

      5. This will bring you to an Office 365 Authentication screen. On this page enter your NYSERDA username and password


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      6. Finally you will need to enter Secureauth Passcode (see instructions for installing secureauth) to finish process


     7. This should return to the iOS account screen and Re-Enter Password will be gone. Once this is set you can re-open your Mail application and your email will sync