Versions Compared

Old Version 4

changes.mady.by.user Joseph W. Pitha

Saved on

compared with

New Version Current

changes.mady.by.user Carter Gordon

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Aura - Title
color#0073a4
textAlignleft
fontSize28
lineHeight28
cloudTextDemo Title
tagh1
fontWeightbold
SecureAuth: Configure Multi-Factor Authentication

Aura - Divider
serializedStyles{"alignment":{"horizontal":"start"},"icon":{"name":"faPaperPlane","color":"#333","size":24},"text":{"color":"#333","fontSize":14,"textAlign":"left","fontWeight":"bold","text":"Aura Divider"},"border":{"top":false,"right":false,"bottom":true,"left":false,"color":"#0073a4","style":"solid","width":2},"size":{}}
typeregular

Info
iconfalse
Overview

SecureAuth is a

OTP (One Time Passcode

Two Factor Authentication (TFA) application that enables you to securely connect to the NYSERDA environment with two factors:

  • something you know (your
NYSERDA VM though the VMware Horizon Software.

*Please note that for remote access this software will be used in conjunction with the VMWare Horizon Software.

  • password)
  • something you have (the application)  

This allows one to securely access Office 365 from anywhere in the world, and is also used to securely log into a virtual machine when outside of the NYSERDA network.

Most people who have VMs and/or work from home have and use this application already.  It is used to get your passcode when you're connecting to the VMWare horizon application from outside of the NYSERDA offices or on WiFi. It is also used for secure access to Office365. The process for getting your passcode is exactly the same as for connecting to your VM.  

Process

Download SecureAuth from either Google play, iOS App Store, or at https://www.secureauth.com/Support/Downloads/Client-Applications.aspx

Once it is downloaded launch the app and step through the following instructions. Image Removed

On the next DeviceRegistration screen enter the Server URL:
UI Steps
sizesmall
UI Step

Download the SecureAuth application on either your computer or mobile phone. Please note that the directions beginning on step 2 are for iOS (iPhone). Android and PC/Mac are similar. The PC/Mac client will prompt the user to create a pin to unlock the application. This can be any 4-digit number and does not have to be related to any other NYSERDA password, code or PIN.

Expand
titlescreenshot

Image Added

  • Android or iOS app: search the respective app store for SecureAuth and select the SecureAuth Authentication option.
Expand
titlescreenshot

Image Added


UI Step

Launch the application. It will ask to be allowed to send notifications. Either deny or approve based on your preference.

Expand
titlescreenshot

Image Added

UI Step

Then, select the Plus icon in the upper-left corner of the window to add a new account. It will ask whether you should connect with a URL or with a QR code. Select the URL option.

Expand
titlescreenshot

Image Added

UI Step

On the next screen, enter the Server URL 

secure.nyserda.ny.gov then

click "Start"Image Removed

click Continue to Login.

Expand
titlescreenshot

Image Added

UI Step

On the

User Enrollment

next screen

please

Image Removed

At the next User Enrollment screen you should see "

, enter in your NYSERDA username

. Your username (also known as your network ID) will either be three characters (ex. AAD) or Firstname.Lastname (ex. Sean.Cooleen) and click "Submit". If you are not sure what your User ID is please contact the NYSERDA helpdesk – (518)-862-1090 or at [email protected]

(the same username you use to log into your NYSERDA computer). Then click Submit.

Warning
iconfalse

If you are unsure what your NYSERDA username is, please reach out to the Service Desk at (518) 862-1090 x4357 or at [email protected].

Expand
titlescreenshot

Image Added

UI Step

On the next screen, the 

Email [email protected]

" email address with the radio button already selected.

 option should already be selected. If it is not selected, select it. Click Submit. This will email a one-time code to your NYSERDA email address

once you click "Submit"

.

Warning
iconfalse

If you are unaware of, or do not have access to, your NYSERDA email address, select

the "

the Contact helpdesk at (518

-

) 862-1090 x4357

"

option and

then hit "Submit"

click Submit. This will send the one-time code to the Service Desk team. Call the

helpdesk at the indicated phone number and the helpdesk will read the one-time

service desk at (518) 862-1090 x4357 once you click submit to have them read the code to you.

Expand
titlescreenshot

Image Added

UI Step

On the next screen, enter the one-time

Image Removed

At the next User Enrollment screen enter the

4 digit code

that

you

just

received

via email and click "Submit".Image Removed
Image RemovedAt the next screen please enter your normal network User ID and password and click "Submit". If you are not sure what your User ID or password is please contact the NYSERDA helpdesk – (518)-862-1090

either through your email or from the Service Desk. Then click Submit.

Expand
titlescreenshot

Image Added

UI Step

On the next screen, enter your NYSERDA network user ID and password, then click Submit.

Warning
iconfalse

If you are unsure what your user ID and password are, please contact the NYSERDA Service Desk at (518) 862-1090 x4357 or at [email protected].

Image Removed
UI Step
At

On the

next

final screen you should see a message stating that the enrollment process was

Successful! Click "OK"

successful. Click OK.

HTML
<style type="text/css">
#title-text { display: none;}
</style>
Image Removed