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Introduction

SeamlessDocs Business Procedure step by step guideline.


Process Overview

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diagramNameSeamlessDocs Business Process
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titleSeamlessDocs Business Process

Process Overview



Procedures

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Aura - Tab
titleProcedure 1


Info

Download SeamlessDocs Templates 


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UI Step

Download attached SeamlessDocs template (word file). Use this document to add top-of-page text or a blurb about the from, section names, and/or certification statements (if any) to the form.


UI Step

Download attached Data Dictionary (excel file). List all of the data fields you'd like to capture in the form (including attachments) in the attached file. 


UI Step

Download attached Email SeamlessDocs template (word file). There's some pre-written material to get you started. SeamlessDocs will send the first two notices. When the form is submitted, the first one appears on the screen. The second will be in the email copy that the user and an internal mailbox are sent after the application is submitted. Additionally, please prepare any manual email notifications you may send out during the form review process as part of the Marketing evaluation. The examples in the file are from program applications that are typically approved or rejected. 


UI Step

Share completed SeamlessDocs Templates with the Strategic Operation Team (Shaun/Sheila) to get started.


UI Step

Strategic Operation Team (Shaun/Sheila) will create a draft SeamlessDocs form and share it with Program Manager.




Aura - Tab
titleProcedure 2


Info

Review and Approve Draft SeamlessDocs form


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UI Step

Review after receiving the SeamlessDocs draft form link from Strategic Operations team 


UI Step

Make any necessary changes required and share it via email.


UI Step

After final review of the draft form send Approval to Strategic Operation to start getting required Approvals.




Aura - Tab
titleProcedure 3


Info

Connect with you Department’s Attorney 


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Connect with you Department’s Attorney to confirm if any legal statements (Terms & Conditions, Attestation, E-signature). If applicable Work with your department’s attorney to draft legal statements that may need to be included in the form. 


UI Step

Share legal's confirmation or legal statement with the Strategic Operations team.




Aura - Tab
titleProcedure 4


Info

Open a Data Governance Ticket


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UI Step

Strategic Operations team will connect Program manager with Data Governance to classify Data fields on the SeamlessDocs form.


UI Step

A Data Governance ticket will need to be created in order to Classify the Data. Link to the ticket creation.


UI Step

Information Asset Worksheet ticket creation

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Ticket Creation Steps



UI Step

Data Governance will schedule a meeting to go over the Information Asset Worksheet.

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Ticket Creation Steps



UI Step

Once Data is classified (Low or High) by Data Governance team a copy of the Data Dictionary will be shared with PM and Strategic Ops team.

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Ticket Creation Steps




Note

Include Data Classification Status page link




Aura - Tab
titleProcedure 5


Info

Complete E-signature Analysis with Contracts


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UI Step

Once legal confirms a (Terms and Conditions or Attestation) will be required on the form. PM will need to work with Tom Rood (Contracts) to complete the E-signature template and then route to NEIS for Sara LeCain’s review and approval. Strategic Operation team can connect PM with Tom once we have a solid draft of the SeamlessDocs form.


UI Step

After completing E-signature template with Legal a updated version of the (Terms and Conditions or Attestation will be provided to be included in the SeamlessDocs form)




Aura - Tab
titleProcedure 6


Info

Content Review for SeamlessDocs form is done by Cory Nicosia in Marketing. 


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UI Step

A Marketing ticket will be initiated by the Strategetic Operation team to complete content review.


UI Step

Marketing needs about 2 weeks to complete a SeamlessDocs form review.


UI Step

After 2 weeks, marketing will share the SeamlessDocs form and email templates with comments.


UI Step

PM will accept marketing input for inclusion on the SeamlessDocs form.




Aura - Tab
titleProcedure 7


Info

Test final version of SeamlessDocs form


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Submit test application to ensure all SeamlessDocs fields are correct.


UI Step

Approve SeamlessDocs form to be launched.


UI Step

Strategic Ops team will reset tracking number and delete all test submissions.


UI Step

SeamlessDocs Form is ready for deployment.







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