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For encrypted email, the content of the email is the only information that is encrypted. The password protected file ensures the information stays secure. Reference instructions on sending an encrypted email. The receiver of the email must have a Microsoft Account or be given a one-time password to access the information. •

• Instructions to Password Protect Documents
   To password protect an Adobe Acrobat Pro PDF file, save the file as a PDF. Open the PDF. Click on “Tools” (right side). Click on “Protection”. Select “Encrypt”. Select “Encrypt with Password”. Click “Yes” to change security of the document. Click “Require Password to Open Document”. Enter a secure password per the guidelines (last bullet).
   To password protect an Excel file (.xlsx only), Select “Review”. Select “Protect Sheet”. Enter a secure password per the guidelines below. Excel password protected files must be saved as .xlsx only to meet New York State encryption requirements. Please be sure to select .xlsx when saving the file. Files in the .xls format must be recreated and saved as a new .xlsx file. The .xls format does not meet NYS security requirements and may be hacked. Enter a secure password per the guidelines (last bullet).
   To password protect a MS Word files, Select “File”. Select “Info”. Select “Protect Document”; then select the “Encrypt with Password Option”. Enter a secure password per the guidelines (last bullet)

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• Secure Password Guidelines
   The password should be provided over the phone or in a separate email. With so many email accounts compromised at other entities, it is recommended to transmit the password over the phone if possible.
   The password must be changed every 90 days and contain 8 characters of upper/lower case, number, and special characters.
  

       3. Once you are done creating your message and adding password protected attachments. Click SEND. Be sure you have #encrypt in your subject as that is key! NOTE: You can also do this same process from the Outlook Web Client at {+}https://outlook.office365.com/owa+ when logged in with your nyserda.ny.gov or greenbank.ny.gov user id!

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