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changes.mady.by.user Joseph W. Pitha

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changes.mady.by.user Rebecca R. Gagnon

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  1. From your desk phone click on , press the button corresponding to the CFwdAll (call forwarding) option.
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  2. Enter in the ten-digit phone number or four-digit NYSERDA extension you want to forward your line to, making sure for external numbers to enter 81+areacode. If the phone does not allow you to enter a number after the 81, please submit an "IT Support - Desk Phone" Service Desk Request to enable a setting that allows call forwarding to a ten-digit number.
     


  3. Once the forwarding is complete the number will appear at the bottom left of the phone screen.



  4. To undo the call forwarding click on , press the button corresponding to the CFwdAll (call forwarding) option.