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Introduction

The EmPower+ Application is intended to streamline the application process while broadening the scope of services approved applicants are eligible for. Applicants can access the application by navigating to https://www.nyserda.ny.gov/All-Programs/EmPower-New-York-Program/EmPower-Application. Applicants can access and complete the application online (an Application Portal Account is required) or print, sign and mail in a paper application.

Applicants can receive assistance from Participating Contractors and/or Community Organizations when completing an application.

UI Expand
titleWhy Complete an Application Online?

Faster, Safer, and More Accurate:

  • It's the fastest path for reviewing and approving a low or moderate-income EmPower+ applicant.
  • Reduces or prevents incomplete, incorrect, or missing information in the application.
  • Sensitive documents (proof of income, utility bills) in any format (pdf, photo) are uploaded securely.
  • Applicants can provide an e-signature rather than a physical one.
  • Approved applications automatically and seamlessly upload into NYHEP to auto-create projects.

More Control:

  • Applicants can choose their Contractor if they own the property referenced in the application.
  • Applicants can start, stop and return to the application at anytime which is helpful if:

The application cannot be completed in one setting,

They need additional time to gather required and/or supporting documents or information.

More Reliable Communications:

  • NYSERDA staff can leverage the online application to quickly contact applicants for missing documentation or information.
  • The system the application is built around provides timely, automated reminders and notifications to applicants when communication is necessary.

Reminders are sent at Days 10, 20, and 30 once an application has been initiated.

Manual cancellation of the application occurs at Day 30.

The materials below provide additional resource and materials to help applicants through the EmPower+ Application. This page contains two tabs that applicants can access. Please review each tab to review instructions or required actions when completing and submitting an online application. Note that applicants who would like to complete the application online must create an Application Portal Account first.

Need help? Call us at: 866-NYSERDA or email us at: info.residential@nyserda.ny.gov.



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titleCreating an Application Portal Account
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COPY Creating an Application Portal Account

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COPY Creating an Application Portal Account

Aura - TabtitleSubmitting an Online Application

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COPY Submitting a Combined Residential Application

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COPY Submitting a Combined Residential Application





EmPower+ Home

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